Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. Shipping/handling fees are not refundable. If the return is due to our error (e.g., incorrect, or defective item), please contact customer service at nafme-services@stoneroosterinc.com for instructions on returning your items.
All returns are processed within 10 business days of receipt. Credit card refunds can be expected within 3 to 5 business days after processing based on your bank policies. Check refunds can take 3-4 weeks after processing to be received.
Shipping
When you place an order, we will provide different shipping options; shipping costs and delivery dates will be based on your chosen shipping option.
Shipping and handling charges are based on weight and destination.